Abstract
To meet the increasing demands for air travel in the U.S., the NextGen program is introducing new automation tools and changing the way that operators in the National Airspace System perform their jobs. Air traffic controllers in NextGen will rely on these automation tools to successfully manage aircraft in their sector. It is important that these operators be sufficiently trained, and that they trust the automation tools. Yet, no research has attempted to directly train individuals to trust automation. We report on a training study that was designed to train novice air traffic controllers to trust the automated tools of NextGen in a radar internship course. We then evaluate how the students' trust in automation influenced their performance, workload, and situation awareness. © 2013 Springer-Verlag Berlin Heidelberg.
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CITATION STYLE
Higham, T. M., Vu, K. P. L., Miles, J., Strybel, T. Z., & Battiste, V. (2013). Training air traffic controller trust in automation within a nextgen environment. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8017 LNCS, pp. 76–84). https://doi.org/10.1007/978-3-642-39215-3_9
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