Recommendation-based business processes design

Abstract

An assistance function that guides users in their modeling tasks might be equally useful for any role who works with such a system. In heavily text-oriented applications (e.g., Information Retrieval) assistance systems also referred to as recommender systems are well-established. In graphic-oriented applications (e.g., process modeling) such support is less common. In this chapter, we present a recommendation-based editor for process modeling, which supports users in completing their modeling tasks. This system reduces the need for the user to extensively study the notation of the modeling language. Consequently the users’ focus is directed on the model content. Early evaluations indicate the effectiveness of our approach, which goes beyond conventional modeling support for business processes.