Integrating Customer Preference Rating Approach with TOPSIS to Evaluate the Quality of Pulp

Abstract

The Indian Paper Industry (IPI) uses diverse fibers raw materials for pulp and papermaking process. The consumption of these fibers raw material depends upon the availability of the raw material, grade of the paper to be produced, and the environmental factors. However, the quality of the paper produced entirely depends upon the quality of the pulp obtained through selected fibers. The pulp quality of the fiber can be determined by the morphological properties of that fiber. Thus, in this paper, the morphological properties of the fiber are prioritized by the customer preference rating (CPR) method, and then further selection of raw materials is performed using the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). A case study of some woods-based fiber raw materials is also presented to prove the applicability and efficacy of the proposed methodology.