The analysis of the effectiveness of computer assistance in the transformation of explicit and tactic knowledge in the course of supplier selection process

Abstract

The article presents investigations upon the effectiveness of computer assistance in the transformation of explicit and tactic knowledge in the course of supplier selection process in an enterprise. A computer system is oriented towards achieving greater process efficiency than in a traditional procedure based upon expert knowledge of employees. Authors of the article have modeled a multi-variant process of supplier selection providing two options, one with computer assistance and the other without this assistance. The obtained results are used to identify the restrictions and formulate the conclusions as for the requirements that should be met by the systems assisting the decision-making in this area. © 2012 Springer-Verlag.