Examining the Discord Application in Higher Education: A Systematic Review of the Literature

Abstract

The ability to communicate is critical for enhancing the learning experience. Integrated messaging applications, such as Discord, are critical with the increased diffusion of digitally mediated courses. The Discord application allows educators and students to readily communicate learning experiences within asynchronous and synchronous environments by sending messages, images, links, audio, and video. Our systematic review sought to understand the benefits and challenges of using the Discord application in higher education courses. We summarized research from eight empirical studies within global higher education. Benefits of using Discord included ease of access, user-friendliness, useful communication and interaction, and increased social presence leading to enhanced student learning outcomes. Challenges included the increased potential for distraction and technology issues, both of which can inhibit engagement. Practical recommendations and future research recommendations regarding the use of Discord are provided.