Full description persona vs. trait list persona in the persona-based shem approach

Abstract

Instead of the usual persona method (full description persona), a new type of persona (trait list persona) was proposed for the purpose of covering the wide variety of possible users. These two persona methods were then used to anticipate problems that might occur by applying sHEM (structured heuristic evaluation method) that is one of the inspection methods. In other words, it was not necessary to create the full descriptive scenario but just the possible lists of problems that are similar to the pMS (problem micro scenario) of micro scenario method were described. © 2009 Springer Berlin Heidelberg.