Are end-users satisfied by using digital libraries?

Abstract

There are many books and journal articles written and published about the Digital Library (also denoted as Electronic library or Virtual Library which present the definition, description, components, usefulness, etc. of the Digital Library – but nothing has been mentioned or written about the satisfaction of the users for accessing needed information. A questionnaire was developed to survey the behavior of end-users and measure their understanding levels of the meaning of the Digital Library.. Below are the results of the global survey. Electronic copyright and licensing as well as their effects upon research and education are discussed.