Knowledge Attitude and Practices of Healthcare Service Providers About Minimum Service Delivery Standards

Abstract

Worldwide Health care services are provided and regulated as well as monitored by applying standard regimens. It is pivotal for patient health, safety and efficient treatment and health services provision. Objective: To assess the knowledge, attitude and Practices of healthcare service providers about Minimum Service Delivery Standards. Methods: It is a cross sectional study in which questionnaire was developed to study minimum service delivery provision towards patients by professional health care providers. A complete Performa was filled by interviewing doctors (MBBS), dentists, nurses, dispensers and para medical staff working at BHUs and RHCs. The data was collected after informed consent following ethical considerations and guidelines by University of Lahore. The data was entered and analyzed using SPSS version 22. Results: The results show the good knowledge of HCPs was resounded in lowest parameter of 1.5% while poor knowledge was scored 95.5%. The attitude of HCPs toward was recorded the positive attitude 58.3% neutral 40.2% while negative attitude 1.5%. the Practices of MSDS at health facility was scored good Practices 4.9% Satisfactory Practices was recorded 0.4% while poor Practices of MSDS was recorded 94.7%. Conclusion: Using MSDS parameter the one can create a better environment of health care to patients. The medical and para medical staff should meet all standards assured in the current study to make a better place for the sake of health and treatment.