Using context awareness to enhance visitor engagement in a gallery space

Abstract

Context-awareness can greatly enhance the usability of mobile devices by making it possible for users to continue with other activities without having to pay too much attention to the device. At the same time context-aware applications can provide timely support for user activities by responding to changes in the user's state and acting accordingly. We describe our work on developing a generic context awareness architecture that is being deployed in a gallery space to enhance learner engagement with the gallery exhibits. Our system makes use of contextual information to determine what content should be displayed on the device. Users can also navigate this content by explicitly changing their context in the dimensions of physical location and dwell time. Visitors have the opportunity to physically interact with the abstract information layer that is overlaid on the gallery space. The system also actively encourages movement in the gallery by identifying links between paintings. We describe our architecture, implementation, and the design challenges faced in deploying this system within a gallery.