A World Full of Privacy and Security (Mis)conceptions? Findings of a Representative Survey in 12 Countries

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Abstract

Misconceptions about digital security and privacy topics in the general public frequently lead to insecure behavior. However, little is known about the prevalence and extent of such misconceptions in a global context. In this work, we present the results of the first large-scale survey of a global population on misconceptions: We conducted an online survey with n = 12, 351 participants in 12 countries on four continents. By investigating influencing factors of misconceptions around eight common security and privacy topics (including E2EE, Wi-Fi, VPN, and malware), we find the country of residence to be the strongest estimate for holding misconceptions. We also identify differences between non-Western and Western countries, demonstrating the need for region-specific research on user security knowledge, perceptions, and behavior. While we did not observe many outright misconceptions, we did identify a lack of understanding and uncertainty about several fundamental privacy and security topics.

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Herbert, F., Becker, S., Schaewitz, L., Hielscher, J., Kowalewski, M., Sasse, A., … Dürmuth, M. (2023). A World Full of Privacy and Security (Mis)conceptions? Findings of a Representative Survey in 12 Countries. In Conference on Human Factors in Computing Systems - Proceedings. Association for Computing Machinery. https://doi.org/10.1145/3544548.3581410

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