A model for assessing the success of virtual talent communities

Abstract

Design characteristics constitute a promising approach to support researchers and practitioners in developing, implementing and evaluating virtual talent communities (VTC) in order to prevent costly misconceptions in every phase of the software lifecycle. The paper aims at deriving a rigorous and relevant model for assessing the success of VTC, realised by use of the prototype SABINE so that researchers are able to better understand particular system-, information- and service-related VTC success drivers. Practitioners have a valuable means for management interventions, task prioritisations as well as effective and efficient resource allocation at their disposal. The proposed model, validated via an online survey as well as a subsequent partial least squares (PLS) analysis, can be approved successfully. The positive results open up new options for further development and application of the model and VTC. © 2011 Springer-Verlag Berlin Heidelberg.