Resilient leadership of social workers in times of COVID-19

Abstract

Given the pandemic and post-pandemic context resulting from COVID-19, social workers must consider new forms of action to fulfill their mission of helping those most in need. This work aims to propose a series of guidelines that contribute to a resilient management of social workers in times of COVID-19. It was developed under the documentary research modality, fulfilling the processes of selection, comparison, organization and analysis of the collected material. The results reveal advantages of social workers in providing support services in the current context over other professionals. It was concluded that social workers must strengthen their resilient management in the personal, social and operational dimension in order to provide a quality service for the most vulnerable people and communities.