According to our experience, early collaboration with non-expert stakeholders aimed at designing interaction in a user-centered way is mandatory if the goal is a great user experience. We have found that insistence on formal modeling when collaborating with non-experts leads to insufficient results. Therefore, we propose a user-centered approach in order to enable collaboration and communication among expert and non-expert stakeholders. This non-formal approach should be based on a formal model, which also builds the common ground for discussions between all involved project stakeholders. © 2014 IFIP International Federation for Information Processing.
CITATION STYLE
Maier, A., & Hess, S. (2014). We need non-formal methods based on formal models in interaction design. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8345 LNCS, pp. 150–164). Springer Verlag. https://doi.org/10.1007/978-3-642-54894-9_11
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