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Organizational support for process improvement - Results of an international survey

Communications in Computer and Information Science (2011) 155 CCIS 133-144
DOI: 10.1007/978-3-642-21233-8_12
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Abstract

Organizational support for process improvement initiatives is vital to the success of these improvements. This paper describes and explores the steps of supporting process improvements described in the new international standard ISO/IEC 33014 that is currently being developed. © 2011 Springer-Verlag.

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Lepmets, M., Ras, E., & Renault, A. (2011). Organizational support for process improvement - Results of an international survey. In Communications in Computer and Information Science (Vol. 155 CCIS, pp. 133–144). Springer Verlag. https://doi.org/10.1007/978-3-642-21233-8_12

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