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Digital Public Services

  • Lynn T
  • Rosati P
  • Conway E
  • et al.
Springer International Publishing, (2022), 49-68
DOI: 10.1007/978-3-030-91247-5_3
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Abstract

Digital public services refer to the provision of public services using digital technologies wherein the interaction with a public sector organisation is mediated by an IT system. Citizens are constantly demanding higher transparency, efficiency and responsiveness...

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Lynn, T., Rosati, P., Conway, E., Curran, D., Fox, G., & O’Gorman, C. (2022). Digital Public Services. In Digital Towns (pp. 49–68). Springer International Publishing. https://doi.org/10.1007/978-3-030-91247-5_3

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