Internet quality of service measurement tool for both users and providers

Abstract

This paper offers an approach to the definition of access speed measurements. An ever growing increase of Internet Service Providers (ISP) and different types of technologies in the Internet access, makes it difficult for users to decide which is the best or most suitable connection to satisfy their needs. From these considerations, the possibility for Internet users of obtaining a real and neutral measurement of their access may help them to decide if it is covering their demands or, on the contrary, the provider is not complying with the terms of the contract. To perform this measurement, an Internet speed test has been defined, as well as the way to obtain a measure which can comply with the objective of giving users a proper idea of how their Internet access is working. This project is included in the Quality of Service (QoS) investigation area in our investigation group.