Abstract
This paper presents the diagnostic evaluation of a longitudinal collaborative change experiment that introduces telecare as a means for delivery of home care service to elderly home dwellers. The television is used as platform for delivery of care services from the home care nurses office to the private homes of the elderly home dwellers. We have included 34 participants in three sessions with evaluation and we use the results from the diagnostic evaluation to discuss how we can optimize the design of remote care in real environment. Our main findings concentrate on contextual factors that made impact on experienced usability issues, including timing and unstable network connection, complexity, and privacy and trust. In our study, we found that telecare is not for every elderly home dweller as it requires a high degree of functional capability in order to be experienced as appropriate and useful for the elderly users.
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CITATION STYLE
Joshi, S. G., & Woll, A. (2015). A collaborative change experiment: Diagnostic evaluation of telecare for elderly home dwellers. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 9185, pp. 423–434). Springer Verlag. https://doi.org/10.1007/978-3-319-21070-4_42
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