How user-friendly is your library web page or user interface? This manual not only examines what to look for but creates a guide for how to set up user tests to check for fluency, conduct the tests...
CITATION STYLE
Ryan, C. (2015). Usability Testing: A Practical Guide for Librarians. Australian Academic & Research Libraries, 46(4), 313–314. https://doi.org/10.1080/00048623.2015.1109015
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