Antecedents and Consequences of Innovative Work Behavior in Indonesian Higher Education During the COVID-19 Pandemic

Abstract

The COVID-19 pandemic has brought various social impacts on the higher education service industry (Higher Education Institutions/HEIs). Changes in the online learning process provide the reality of job stress and the demands of innovative behavior to demonstrate performance at HEIs in Indonesia also require innovative employees as a new approach to work. This study examined how the direct effect of workplace happiness on innovative work behavior and innovative work behavior to work performance, by placing job stress as a mediator on workplace happiness to innovative work behavior. The purposive sampling was employed with the criteria of permanent lecturers and having a National Lecturer Identification Number. This study employed a survey method by which a total 354 lectures of private HEIs participated (Muhammadiyah and Aisiyah College). The research model was tested using PLS_SEM Modelling and descriptive-interpretive coding. The results uncovered that workplace happiness had a positive effect on innovative work behavior, workplace happiness had a negative effect on job stress, job stress had a negative effect on innovative work behavior, innovative work behavior had a positive effect on work performance. In addtion, the mediation result was supported, where job stress mediate the effect of workplace happiness on innovative work behavior.