How can B2B e-marketplaces (EM) enhance the quality of supply chain?

Abstract

Supply Chain Management (SCM) is a source of competitive advantage in organizations especially for those organizations that supply chain (SC) is the core of their business or is tightly coupled with their core business. Traditionally organizations use re-engineering practices and organizational enhancement programs in order to increase their competitive advantage through optimizing their supply chain management. With advancement of technologies organizations begun to fabricate processes and employ more advanced communication technologies and technological tools -such as E-Marketplaces (EM) and RFID tags- with the goal of increasing the quality of their SC. The objective of this paper is to shed light on the concept of quality in SC, and application of B2B EMs for enhancing the quality of their supply chain. Moreover the adoption process and critical factors affecting the success of EM adoption in SC is explored in this study. © 2008 International Federation for Information Processing.