On the role of competence models for business and IT alignment in network organizations

Abstract

Customer-motivated changes in network organizations lead to alignment of business and IT-infrastructure. This paper investigates the use of competence models in network organizations for more efficient alignment of IT-infrastructure to changed business demands. The paper shows that a competence model is pertinent in a process of aligning an IT-infrastructure to changed business demands. Then, a way is presented of extracting alignment needs from competence information in enterprise models. Finally, our approach for competence profile management is extended with alignment operations. These operations together with other operations on competence profiles form a lifecycle model for competence profile management. Such operationalization allows for support of aligning network organizations to changing business demands. © 2011 Springer-Verlag.