Smart government policy implementation for smart city concept realization

Abstract

The term "smart city" refers to a concept developed to manage urban processes. This system is connected to the information systems of local governments, schools, campuses, transit systems, hospitals, businesses, commerce, power generation, water supply networks, law enforcement, job openings, and other community services. As part of the smart city idea, the Semarang municipal government is committed to establishing an intelligent government. The significance of smart government services based on open data platforms is to promote integrated and transparent public services. As a result, this study will analyze the application of smart government policies in governance in Salatiga City to create a smart city. This study employs a qualitative method with a descriptive approach. According to the study's findings, smart government is a concept that continues the e-Government program. This new concept has been refined following technology and innovation to achieve better government performance, where public services are centralized and integrated into the smart government. To reach a smart city in Salatiga City, Smart Government must be based on three essential elements: support, capacity, and value.