Effect of tonal harmonic feature in product noise on emotional quality

Abstract

The product sound is an important factor that affects the product emotional quality. In the design of product sound quality, a designer needs to find the design factors that affect the emotional quality and determine the characteristics of their effects. The authors previously proposed a method for extraction of potential emotional factors by analyzing human sensitivity towards unexplored design and applied the method for designing product sound quality. From the result using vacuum cleaners as a case study, the authors found that the existence of prominent peak tones in sound has the potential to improve sound quality. However, prominent peak tones are usually regarded as a factor of annoyance. In this paper, we propose an indicator for adjusting the frequency and level of peak tones to improve a product sound quality. We have assumed that the harmonic features of peak tones in noise can be used as the indicator. We created vacuum cleaner sounds having three peak tones whose harmonic features such as tonal consonance and modality are different. To evaluate the effectiveness of the harmonic features, we conducted a pairwise comparison-based sensory evaluation with two groups of participants, one consisting of those who play some musical instrument and the other of those who do not. From the experiment, we found that the peak tone harmonic features can be perceived by both groups of participants and significantly decrease their annoyance at vacuum cleaner sounds. © 2011 Springer-Verlag London Limited.