Evaluating information visualizations with working memory metrics

Abstract

Information visualization tools are being promoted to aid decision support. These tools assist in the analysis and comprehension of ambiguous and conflicting data sets. Formal evaluations are necessary to demonstrate the effectiveness of visualization tools, yet conducting these studies is difficult. Objective metrics that allow designers to compare the amount of work required for users to operate a particular interface are lacking. This in turn makes it difficult to compare workload across different interfaces, which is problematic for complicated information visualization and visual analytics packages. We believe that measures of working memory load can provide a more objective and consistent way of assessing visualizations and user interfaces across a range of applications. We present initial findings from a study using measures of working memory load to compare the usability of two graph representations. © 2011 Springer-Verlag.