This chapter on enterprise search and retrieval (ESR) discusses the capabilities of search engines to process content but also people’s ability to find what they are looking for. Both the state of technology as well as psychological aspects play a role in this.
CITATION STYLE
van der Lans, A. (2013). Enterprise Search and Retrieval (ESR): The Binding Factor. In Management for Professionals (Vol. 2, pp. 175–209). Springer Nature. https://doi.org/10.1007/978-1-4614-5236-2_7
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