Burnout and active coping with emotional resilience

Abstract

Burnout is not an automatic process that is dependent only on occupational stressors, but the result of the interaction between the person and the occupational context. Burnout is an emotional consequence of coping with the stressors. For this purpose, a model of emotional personality variables was established that constitutes the model of emotional resilience (MER): hardiness, optimism, and emotional competence. People with these characteristics of resistance do not avoid situations or just passively bear negative events; they are capable of making decisions for their own benefit and for that of the organization, as well as pointing out unfair situations or situations that generate distress.