Personal Effectiveness, Commitment and Organizational Trust Impact on e-Learning Effectiveness

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Abstract

The e-Learning gains a central position in broad and diverse methods of organizational capacities acquisition and development. However, its implementation involves a behavioral constraint. The paper discusses the factors which promote the acceptance of the use of e-learning by employees as a new learning style. The objective of this study is to identify the determinants of the use of e-Learning as a new learning style based on a social cognitive theory, technology acceptance model, social exchange theory and organizational learning theory. Within a human perspective, the theoretical model is built regarding to the extracted determinants from the literature. The second objective is to empirically test the developed model from a sample of employees in the Tunisian context through an exploratory qualitative study reinforced by an empirical study conducted among a sample of 318 Tunisian employees.

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Say, A., Ben Zammel, I., & Najar, T. (2019). Personal Effectiveness, Commitment and Organizational Trust Impact on e-Learning Effectiveness. In Lecture Notes in Business Information Processing (Vol. 358, pp. 239–250). Springer. https://doi.org/10.1007/978-3-030-30874-2_19

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