Adaptive user interface personalization in ERP systems

Abstract

Enterprise Resource Planning (ERP) systems had grown into complex applications integrating various processes and large amounts of data in detail. Such complexity negatively impacts usability owing to providing single static user interface that should meet users with diverse roles, tasks and requirements. In this paper we introduce a concept of adaptive user interface personalization in the SAP ERP system. We address two important aspects of personalization; (1) personalization to the user's prominent tasks, (2) personalization of individual on-screen task forms using adaptive progressive disclosure with ephemeral visualization. In the next we describe a mock-up of our adaptive system in detail and results of brief questionnaire study. © 2012 Springer-Verlag.