Abstract
Business scorecard is an integral part of human resource management in an industry or an organization and used to strengthen the functionality of the organization. It plays a vital role in promoting the business. Exploring the uncertainty creeping into various factors in business scorecard is an interesting challenge. In this work, we applied Intuitionistic Fuzzy Analytical Hierarchy Process (IFAHP) with Fuzzy Delphi method to analyse the uncertainty factors in business scorecard. Also we explore the importance of various factors by means of ranking using IFAHPwith Fuzzy Delphi method. The ranking scores are further used to strengthen the business scorecard.
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CITATION STYLE
Rajaprakash, S., & Ponnusamy, R. (2015). Ranking business scorecard factor using intuitionistic fuzzy analytical hierarchy process with fuzzy Delphi method in automobile sector. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 9468, pp. 437–448). Springer Verlag. https://doi.org/10.1007/978-3-319-26832-3_41
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