Implementation of proffesional pharmaceutical counselling scheme in community pharmacies in poznan and warsaw (Poland)

Abstract

Although pharmaceutical care implementation in Poland isn’t completed, patients often seek for simply counselling. For that reason, pharmacists and pharmacy technicians should be prepared to give professional advices. The purpose of the study was to implement and assume the pharmaceutical counselling scheme in community pharmacy. After scheme implementation an anonymous questionnaire was administered to 245 pharmacy employees in Poznan and Warsaw, Poland. In this study patients’ preferred more often pharmacist consultation (p < 0.001). Pharmacists confirmed that patients’ diagnosis were correct and they were more critical with this opinion (p = 0.047). Pharmacists more often referred patients’ for physician consultation and assessed that there were contraindications to prescribed drugs (respectively p = 0.013 and p = 0.005). Development of pharmaceutical counselling in Polish community pharmacy may help to increase safety of pharmacotherapy and gives a possibility to cooperate with a patient and physician in a better way.