Ontologies for e-government

Abstract

Ontologies will pave the way in boosting e-government in the years to come. First of all public administrations need to have a shared understanding of public services amongst different levels of administration (e.g. state, country, county) in order to offer administration independent one-stop e-government and most flexible service execution. When it comes to business process (re)engineering, a repository of reference models and best practices can keep down costs. In order to provide good governance, traceable compliance with regulations becomes more and more important. We first present a methodology for ontology building that is compatible with software project management in the public sector; then we combine semantically enhanced process modelling with business rules resulting in what we call agile process management. © Springer Science+Business Media B.V. 2010.