Analysis of Relationships between Organizational Learning Capacity and Organizational Performance: A Case Study of Banking Sector in Nigeria

Abstract

This study aims to analyze the relationships between organizational learning and organizational performance within the banking sector in Nigeria. A survey research method with statistical treatment was conducted in this study. To test the model, except demographic variables, a 21- items questionnaire was conducted using random sampling method to the employees of various banks in Nigeria. A total of 203 completed questionnaires were evaluated for analysis. The data analysis revealed that there is a positive relationship between organizational learning and organizational performance. The findings of the study indicated that, there was a relationship between organizational learning and organizational performance. In terms of demographic variables, bank managers have higher learning perception than other employees. The paper offers practical suggestions of how management can improve organizational performance by improving the organizational learning of the organization. Survey was not all-inclusive to contain all potential bank employees in Nigeria. For that reason, this research is limited to the banks and the results can take a wide-ranging outlook to banking sector.