An Approach to Aerospace Design Integrating Crew Resource Management in Operational Environments

Abstract

The integration of crew resource management into the product design process for aerospace systems is discussed. Human-centered design methods - which can include human in the loop simulations, rapid prototyping, problem definition, evaluations, and verifications - often rely on operational knowledge of expert users to address human-systems integration needs. Modern integration efforts attempt to reduce the divide between user intentions and system state allowing for a safer system operation. However, in a multi-crew environment, crew interactions ought to be heavily taken into consideration. For this reason, crew resource management is recommended as a training supplement to both aerospace designers/researchers and expert users.