Crisis management plan: Preventive measures and lessons learned from a major computer system failure

Grange, H., & Leynon, J. (2016). Crisis management plan: Preventive measures and lessons learned from a major computer system failure. In Springer Proceedings in Mathematics and Statistics (Vol. 169, pp. 203–214). Springer New York LLC. https://doi.org/10.1007/978-3-319-35132-2_19