The Effects of Quality Attributes on Customers' Satisfaction and Revisit Intention in the Ethnic Restaurant

  • Choi S
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Abstract

Purpose: This study examined the influence of restaurant quality attributes on customers' satisfaction and their intention to revisit by investigating the moderating effects of customers' electronic word of mouth evaluation about ethnic restaurants. The study was based on a …

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Choi, S. J. (2016). The Effects of Quality Attributes on Customers’ Satisfaction and Revisit Intention in the Ethnic Restaurant. Korean Journal of Food & Cookery Science, 32(3), 353–362. https://doi.org/10.9724/kfcs.2016.32.3.353

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