An integrated courseware usability evaluation method

Abstract

e-Learning is expected to support organizations in being more adaptable and competitive. However, current results do not measure up business and individual expectations yet. We propose a holistic framework focused on e-learning outcomes and their articulation with business process, courseware and learners' individual characteristics. In this e-learning framework, courseware usability is analyzed as a key aspect for effective interactions between users and courseware. We show preliminary results, lessons learnt and discuss future work.