The business data integrity risk management model: A data center case of information service firm

Abstract

In recent years, some major earthquakes, such as those in Indonesia and Sichuan, China, have brought out huge losses to enterprises, and have made many enterprises disable to recover their transport business information system and transaction data. Therefore, many enterprises have started to outsource their operative information to the internet data center in order to monitor critical business data operations. Although there are literatures proposing some information safety related subjects, it is still immature to conclude with a suitable data integrity risk & data center operation research. Based on literature review, case study, deeply interview with 11 top CEOs & experts, and Fuzzy Delphi method, we came up with two frameworks: business data integrity risk management framework and data center service operation reference framework. The former is from the enterprise risk viewpoint and the later one is from IT service firm's viewpoint. © Springer-Verlag London Limited 2009.