Problem-solving analysis for the budgeting task in furniture industry

Abstract

The aim of the budgeting task in the furniture industry is to determine the production cost that would suppose the manufacture of a furniture order requested by a client (typically composed by hundreds of units). To reach this objective implies to manage a vast quantity of information and knowledge relative to the manufacture of the furniture and to regulate the tasks and actors that take part in the process. This work describes a problem-solving method for the furniture budgeting task and how this method is integrated in the workflow specification that models the bussines process related to this task. Taking this into account, we propose a conceptual model related to the budgeting task built from the combination of the workflow technology and the CommonKADS methodology.