Towards a Framework for Elevating the Usage of eLearning Technologies in Higher Education Institutions

Abstract

Adopting eLearning technologies is no longer an option in Higher Education Institutions (HEIs) to support teaching and learning activities. However, despite steps taken by most of these institutions towards effective utilization of technologies, the current situation on the ground shows two significant challenges. First, the misalignment between institutions’ strategies and the technical implementation of these technologies. Second, the scattered implementation and usage of eLearning technologies among stakeholders, which increases operational overhead due to the lack of a unified approach and usage procedures that promote optimal utilization of such technologies. This paper aims to introduce a framework for elevating the usage of eLearning technologies in HEIs. It guides the alignment between strategic goals and technology implementation for effective and progressive eLearning technology usage. Design science research methodology is adopted to guide the development of this framework. It drives the development process by first being aware of the problem from a real-life context dna then proposing a solution. Principles from business and IT alignment and enterprise architecture are adopted to propose this framework, which is meant to be comprehensive to have eLearning technologies fit the institution’s purpose while achieving strategic goals.