Development of perceived complex problem-solving instrument in domain of complex systems

Abstract

The ability to solve modern complex systems becomes a necessity of the 21st century. The purpose of this study is the development of an instrument that measures an individual’s perception toward solving complex problems. Based on literature and definitions, an instrument with four stages named perceived complex problem-solving (PCPS) was designed through exploratory and confirmatory stages. The instrument is validated and scaled through different models, and the final model is discussed. After completing validation and scale development of the PCPS instrument, the final model of the PCPS instrument was introduced to resolve the gap in the literature. The final model of the PCPS instrument is able to find and quantify the degree of perception an individual holds in dealing with complex problems and can be utilized in different settings and environments. Further research about the relationship between Systems Thinking and CPS revealed individuals with a high level of systems thinking have a better understanding of the characteristics of complex problems and so better perception of CPS.