Analysis of characteristics of golf course using user review at golf portal site

Abstract

Customer reviews have a major impact on consumers who are considering purchasing and using. There are various reviews, such as positive reviews and negative reviews. Consumers who are considering purchasing can obtain useful information without actually using products or shops by looking at the reviews. Moreover, it is possible to grasp the consumer’s actual opinion from the customer review. In this study, we will grasp the characteristics of each golf course for the review on the golf course of a certain golf portal site. In addition, we clarify what kind of change in feature appears due to the difference in golfer skill.