Quality of health web sites: Dimensions for a wide evaluation

Abstract

The use of a methodology for the evaluation, comparison and quality improvement of Health Web Sites is justified by its widespread adoption and visibility to Internet users. Due to the sensitiveness of their content and impact on users, health related sites should be evaluated. This chapter proposes three different dimensions for the development of quality evaluation methodologies of Health Web Sites: contents, services and technical. We consider that these dimensions should be addressed transversally, providing an integrated and better overall evaluation. © 2011 Springer-Verlag.