The Users' Behavioral Intention to use Mobile Health-Tech Application to Prevent the Spreading of Coronavirus

Abstract

The emergence of mobile health applications (MH-Apps) has enhanced the healthcare field's services, particularly in the treatment, diagnosis, and follow-up. AMAN Mobile Health Application (AMAN MH-App) is one of the health-tech solutions used to fight the Coronavirus pandemic. It has a built-in feature to track users' activities to protect users from contacting an infected person. However, the acceptance of AMAN MH-App in Jordan is still in an early stage, and the number of users has reached 15% of the country's population. Therefore, this study aims to assess the use of AMAN MH-App among young people using the quantitative method. A total of (450) valid samples participated in the study after removing 33 invalid samples. Smart-PLS 3.2.7 was used for data analysis. The findings showed that all independent variables (Perceived usefulness, Perceived ease of use value, Subjective norms, Perceived behavioral control, Information Credibility, and Optimism) positively impact on the dependent variable (Behavioural Intention to use AMAN MH-App). We believe that AMAN MH-App's information's credibility (i.e. providing up-to-date, authoritative, accurate, and trustworthy information) will increase the number of the App's users. The results of this research can be applied to similar context and applications in different countries.