Efficacy-aware business process modeling

Abstract

In business process design, business objective models can fulfill the role of formal requirement definitions. Matching process models against objective models would, for instance, enable sound comparison of implementation alternatives. For that purpose, objective models should be available independently of their concrete implementation in a business process. This issue is not addressed by common business process management concepts yet. Moreover, process models are currently not sufficiently expressive to determine business process efficacy in the sense of fulfilling a business objective. Therefore, this paper develops and integrates constructs required for efficacy-aware process modeling and apt to extend common modeling approaches. The concept is illustrated with a sample scenario. Overall, it serves as an enabler for progressive applications like automated process optimization. © 2012 Springer-Verlag.