Selection and evolutionary development of software-service bundles: A capability based method

Abstract

Software-service bundles are combinations of software products and services offered by their vendors to clients. The clients select a combination of software product and associated service best suited to their specific circumstances. The paper proposes an information sharing based method helping clients to select the most appropriate combination or configuration and also supporting the continuous improvement of the solution in response to changing circumstances. The method utilizes principles of the Capability Driven Development to characterize performance objectives and contextual factors affecting delivery of a software-service bundle. Application of the method is demonstrated using an illustrative example of data processing.