Équipe consultoriale e lavoro di team: alcune suggestioni dalle aziende e dai servizi educativi

Abstract

This article builds some conceptual bridges between family counseling équipes and two other contexts: team work in companies on the one hand, and team work in educational services on the other. Team working is globally undergoing deep and fast transformations, such as increasing internal heterogeneity, decreasing hierarchical structure, virtualization and precarization. Workers are changing accordingly, conceptual categories for dealing with groups are being updated, and managerial solutions are emerging. These phenomena are worth attention for family counseling équipes too. Équipe work is shared between family counseling and educational and caring contexts. Natural timing and relational density are more preserved here, but sometimes the need for innovative managerial solutions is felt here too. Yet, some powerful managerial strategies are in place. “Referral/deferral” mechanisms are such, not only for professional-user but also for colleague-colleague relationships.