CSFs for the implementation of the hybrid lean ERP system. Stakeholders interactions

Abstract

Lean ERP system is considered among the new trends of systems in the manufacturing sector, it has become one of the most widely adopted systems, thanks to its various benefits such as: a centralized database which gathers all the data of the enterprise in a single database which is accessible to all the departments, reduction in costs, high performance and best quality and many other advantages. However, many companies are starting the implementation of the hybrid Lean ERP system without prior study of the project. This may lead to its improper implementation which can impact negatively the enterprise and its stakeholders. It is in this context that our study aims to help future companies wishing to implement the hybrid Lean ERP system, through identification, study and an analysis of critical success factors (CSFs) of Lean ERP necessary to this implementation, while focusing on different groups of stakeholders and their interactions with CSFs.