Problem Solving

Abstract

Articulating (and writing things down) is a valuable critical thinking tool. This chapter details its use in problem solving. Among other aspects, we will discuss how to clearly define (and write down) the problem, how to discover (pen in hand) its root cause, how to set (on paper) a clear objective for our problem-solving effort, how to gather (and write) a good set of alternative solutions, how to establish (and write) clear criteria, and how to select (and document) a course of action.