Interactive city information point: Your guide to Heraklion City

Abstract

The Tourism Office of the city of Heraklion is a truly original facility that provides visitors with novel ways to access information through the use of modern technologies and innovative interactive systems developed by ICS-FORTH. This paper presents the innovative technologies employed at the tourist information office in order to enhance the information provision capacity of this type of facility in conjunction with traditional approaches, such as printed information material and human operated information provision. The info-point of Heraklion deploys a mixture of systems that augment the visiting experience while providing information through kinaesthetic interaction, Mixed Reality and play.