THE EFFECTS OF EMOTIONAL LABOR ON SOFTWARE QUALITY: THE MODERATING ROLE OF PROJECT COMPLEXITY

  • GÜNSEL A
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Abstract

… explores the moderating effect of project complexity between the EL and the quality of the new … As a result, we use project complexity as a moderator because we believe that the project …

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GÜNSEL, A. (2014). THE EFFECTS OF EMOTIONAL LABOR ON SOFTWARE QUALITY: THE MODERATING ROLE OF PROJECT COMPLEXITY. Journal of Global Strategic Management, 2(8), 96–96. https://doi.org/10.20460/jgsm.2014815645

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